Privacy Policy
How we collect, use, and protect your information
Last updated: January 2024
1. Introduction
Andrew's Home Services ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and physical address
- Service Information: Details about the services you request or receive
- Communication Records: Records of your communications with us
- Payment Information: Payment details for services rendered
- Website Usage: Information about how you use our website
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you about appointments and services
- Process payments and invoices
- Send service reminders and follow-ups
- Respond to your inquiries and requests
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (accountants, lawyers)
- Government authorities when required by law
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Under Australian Privacy Law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
7. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: 08 9273 4019
- Email: andrew@perthservices.com.au
- Address: 206/396 Scarborough Beach Rd, Osborne Park WA 6017
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.